Order confirmation time: 4pm on weekdays
If the payment is confirmed successfully before the specified time, the warehouse staff will start to arrange the delivery of the order: the delivery will be arranged in the next 2-4 working days
The delivery time may be slightly delayed due to factors such as weather and holidays.In this regard, the logistics company we cooperate with cannot intervene, nor does it bear any legal responsibility.
“First purchase” tips
In order to protect the interests of customers, the confirmation time of order payment may be slightly extended due to the bank payment verification process (security control and fraud prevention, etc.).
How much does shipping cost?
Free shipping on all products
Unable to send
Some orders will be returned due to the following reasons, including:
The receiving address is unknown, the post office box, the address of the hotel, the parcel has not been received for multiple deliveries, the consignee refuses to pay tax/refuses to provide id card/fails to declare customs for the goods, or the consignee refuses to accept parcels, etc.
When the shipping company returns the package to us, we will deduct the original shipping and handling charges and 15% of the commodity price from the refund as the processing fee for the returned order
What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at email@example.com. We’ll either resent a new one to you or give you a full refund.